Once an order has shipped, you will receive an email with the tracking number(s) of your package(s). To track a UPS shipment, click here.
Heavier items will ship via one of our freight carriers. Once material has shipped, you will receive an email with the tracking number(s) of your package(s). Your email will contain an estimated delivery date. Please note that the date provided is an estimate, and you are not guaranteed delivery on this date. The freight company will typically call you at least 24 hours in advance of delivery to schedule a drop off time. You may also call the freight company directly to schedule. Please reference your tracking number when calling.
Orders placed for in-stock items with expedited shipping (3 Day Select, 2nd Day Air, Next Day Air) before 3:00pm PST will be shipped the day they are placed. Expedited orders placed after 3:00pm PST will be shipped the following business day.
Examples (Applicable to in-stock items only):
Orders over 150 lbs. are usually shipped via freight carrier. When a freight order is delivered, please be sure to inspect your freight package using the guidelines below before accepting the delivery.
Note: Damaged items MUST be reported within two business days of receipt.
* If you find minimal damage that will not affect the way the unit operates, you can make a note on the delivery receipt and accept the delivery.
Inventory and lead time messages are updated daily to maintain accuracy and are subject to change as orders are processed throughout the day. If your order contains both in stock and out of stock items, those available will ship first. When the remainder of the order comes in, it will ship separately. This does not affect shipping costs.
UPS does not ship to PO Boxes. All addresses should include a street address, city, state, and postal code. If special instructions are necessary, please note them on the checkout page.
Customers are responsible for entering the correct shipping information; this includes matching the address with the correct postal code as entered in the checkout process. If UPS cannot find the shipping destination due to customer error in entering the address, the shipping costs associated with returning the package to BlueRidgeCompany.com and re-shipping the package to its correct address will be the responsibility of the customer. If after the package returns to BlueRidgeCompany.com, a customer decides not to re-ship, the order will be subject to standard return policies including restocking fees.
We do not ship to locations outside of the United States. If you choose to ship to a freight forwarding company, BlueRidgeCompany.com cannot be held liable for any exchange with a forwarding company. Once delivery is confirmed by UPS, BlueRidgeCompany.com is no longer liable for the package. Please be aware that merchandise purchased through BlueRidgeCompany.com is only warranted within the United States.
For all orders shipping to Alaska or Hawaii call BlueRidgeCompany.com for an accurate shipping quote prior to placing your order. Please understand that these orders typically take 6–8 days transit time from when they leave our warehouse for UPS shipments, and 9–12 days transit time for freight shipments. If you choose to ship to a freight forwarding company, BlueRidgeCompany.com cannot be held liable for any exchange with a forwarding company. Once delivery is confirmed by UPS, BlueRidgeCompany.com is no longer liable for the package. Small items to AK and HI can ship USPS Priority Mail.
17420 Vashon Hwy SW
PO Box 2270
Vashon, WA 98070
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